News

Quarterly Pulse Survey Now Open

28 Jul 2021

These surveys help us grow together as a community and improve in all aspects, we need help from our very own locals. This new and very short survey will help us increase understanding and generate better relationships and outcomes.

Please take a few minutes to complete this brief survey and don’t forget to share it with friends and family!

 

Thanks to all the amazing responses from the Tieri volunteers who took part in the past Local Voices Survey, we are working towards making our top little town a better place!

Here’s a quick recap of the last results:

Trust and Acceptance

Trust and acceptance of Glencore Oaky Coal is strong; sitting at 3.5 and 4.1 out of 5, respectively.

Reaching out

63% were happy with the amount of contact they have with the company.

Sports, childcare, health & more

34% are satisfied with the quality of sport, recreation and leisure facilities. 10% are satisfied with the availability of childcare. 63% are satisfied with food and everyday items. 57% are satisfied with medical and health services.

Our social commitment

55% agreed the social investment activities by the company have had positive impacts on the community.

Because we care

Knowing the company complies with their regulatory requirements is important to community.

 

After analysing and carefully going through the feedback from our Tieri locals, we want to share with you the main points and our response to it:

Childcare

Only 10% felt satisfied with the current childcare situation, given that Tieri does not have a full-time childcare facility in town. We know how important this matter is, specially for full-time working parents, and that is why we are putting a lot of effort into coming up with the best option. If you are interested in working with our Tieri little ones, and have experience and qualifications, we encourage you to contact us at tieritownservices@glencore.com.au.

Sports & Recreation

With a satisfaction score of 34%, locals expressed their need for more sports and recreational activities that are supervised. We know how important these activities are for our community and, thanks to your feedback, we have worked on the following :

  • Sports Hub: Gym and pool improvements (i.e. water system upgrade, install backstroke starters, electric scoreboard and resurfacing of gym rooms).
  • Tieri Sporting Clubs: Peak Downs Junior Rugby League, Peak Downs Karate, Tieri Sharks Swimming Club. Contact details these Club’s via their Facebook Page.
  • Tieri Golf Club has free golf Lessons with a PGA professional golfer 4pm on a weekday – adults, 10am Saturday – Children, 11am Saturday – teenagers.

Social Events

With 55% satisfaction, we know how important events are to keep our community bonds strong and provide an environment where Tieri locals can get to know each other better and make everyone feel included. For that reason, our very dedicated it team works hard on a daily basis to come up with fresh ideas and continue to create amazing events for all children and adults to enjoy.

We are also very proud to announce we have partnered with CTM Links on a social inclusion project called ‘Tieri Together’ and all upcoming events will be posted on the events calendar.

And because we love initiative, the following grants are still available for those who would like to apply:

Community Issues

Even though 55% of our locals are satisfied, we have learned that there still is a significant amount of community members who are not confident knowing where or how to report issues.

We would like to remind you that all town, housing and maintenance enquiries are to be reported to:

tieritownservices@glencore.com.au

Oaky Creek Mine related issues are to be reported to:

OakyCreekHR@glencore.com.au

For any community complaints and enquiries, please follow this link.

Hotline: 1800 732 895