News

Report flood & storm damage with Snap Send Solve

25 Jul 2022

Wild Weather

Throughout the first half of 2022, flooding and storms have been wreaking havoc on Australia’s East, particularly in New South Wales and Queensland.

Torrential rains led to tens of thousands of people displaced from their homes and devastating damage.

Reporting Non-Urgent Issues

The app has seen a 66% increase in storm related issues in the last 6 months compared to last year.

Reduce pressure on local customer service desks and phone lines by reporting non-urgent issues with Snap Send Solve.

Solvers will immediately receive vital information including your photo, the exact location and any other notes that you choose to add to your report. This makes it easier for them to prioritise and find the issue or hazard.

Be sure to keep an eye out for non-threatening issues such as:

  • Flood damage
  • Fallen trees / branches
  • Accessibility issues
  • Debris
  • Dumped rubbish
  • Road blockages
  • Damaged roads / pavement

Sometimes you come across issues but may not always know who the responsible Solver is.

E.g. Does that damaged power line go to the power authority or local Council? Should the overflowing gutter go to the water authority or the roads department?

That’s where Snap, Send & Solve come in, directing your reports to the responsible Solver to get them actioned as fast as possible.

Click here to learn more about Snap, Send, Solve