Are your mates OK?

Some people in your world might be feeling anxious, worried about when things will return to normal, be physically unwell or concerned about their health and wellbeing. We encourage you to use this time to pick up the phone, video call, SMS or post online to check in and see how those in your world are travelling. If you’re feeling well and able to support someone, reach out and let them know you’re there to help now and for as long as it takes. Here are some simple tips to help you in supporting others during COVID-19 and ensuring they’re OK.

Recognise the signs. Be aware of behaviour changes, such as tone of voice, loss of focus and/or no longer participating during check-ins. Others may show signs of feeling overwhelmed, scared, confused or angry.

Help others focus on what they can control. Be positive and encourage self-care. Talk through a daily routine that supports healthy habits, such as getting enough sleep, eating well and engaging in relaxing activities.

Show support and acknowledge their experience. Be accepting and non-judgemental. Take the time to listen and ask what would help them feel more supported.

Know your boundaries and when to seek outside support. If someone needs professional support, talk to them about the services available. Use the helpful services listed below.

Check in with yourself. It can be difficult to see someone in distress. Make sure you take care of yourself also.

If you are concerned about someone, trust your gut and ask “Are you OK?”. Listen with an open mind to what they have to say and ask them what you can do to help. In the current circumstances there might be limits on what you can do but you can definitely be a listening ear and a (virtual) shoulder to lean on.

A conversation can change a live. Tips to help the conversation are:

 Acknowledge their feelings ‘It sounds like it has been a tough time for you’

Ask open questions ‘You’ve had a rough time how is it going?’

Re-phase what they say ‘It sounds like you are feeling overwhelmed and uncertain, did I understand that right?’

Don’t provide solutions ‘What have you found helps with this?

Some people may not want to talk ‘I am always available if you want to talk’

Make a warm referral ‘I want to help, if you like, I can connect you with a support service’

 Let’s Talk.

When you are worried about someone it can help to reach out and have a conversation. Find a good time, consider talking about any changes you’ve noticed and ask if they would like some extra support. Remember, it is possible to form meaningful connections over technology platforms and over the phone so we still maintain social distancing during COVID.

Beyond Blue 1800 512 348

Kids helpline 1800 55 1800

Lifeline 13 11 14

CTM LINKS 0491 276 263